Accessibility

Joso’s is committed to providing an inclusive and accessible environment for guests, employees, and applicants. We strive to accommodate individuals with diverse needs and adhere to the Accessibility for Ontarians with Disabilities 2005 (AODA), the Ontario Human Rights Code and the Ontario Accessibility Standards for Customer Service.

We are committed to providing an inclusive experience for all our guests. Please let us know in advance if you require any accommodations, including those for support persons, service animals, or equipment. If you require accessible format or communications support for the emergency information, please contact us so that we may best assist you.

We value diversity and are committed to providing equitable employment opportunities. If you require accommodations during the application or interview process, please notify us.

Under the AODA, organizations must make their accessibility compliance reports available to the public. http://www.josos.com/wp-content/uploads/2025/11/2023-Accessibility-Compliance-Report-ACR-101270.pdf

Joso’s welcomes feedback on how we provide accessible customer service. Feedback helps us identify and address barriers.
Feedback can be provided by:

  • Phone: 416-925-1903
  • Email: manager@josos.com
  • In person
  • Other accessible formats on request

All feedback will be reviewed by the Owner and General Manager, and guests can expect a response within three days.